Unshipping a Syteline Order

This Article will go over how to unship an order that has not been invoiced.

Open form “Order Shipping” and enter Customer Order. 

set CO Line/Release Status to “Ordered and Filled” then filter

Click on the check box for the line you want to unship

Enter minus quantity you want to return and select your reason code.

Navigate to Detail tab and select Packing Slip that is associated to the shipment.

Go to serial numbers click generate button followed by filter. This will generate the serial number associated to the line selected.

After selecting the serial number, click blue process button and order will be unshipped.